Privacy policy

PRIVACY AND SECURITY POLICY

All products featured in our store and on our website belong to our company, A Ticaret / Ali Temel Altıparmak, operating at Erenköy Mahallesi, Kantarcı Rıza Sokak, Plevne Apt. No:23/A, Kadıköy, İstanbul.

Our company may collect personal data for various purposes. Below, we explain how and in what manner the personal data we collect is gathered, and how and in what manner this data is protected.

Through website membership or the completion of various forms and surveys within our store, certain personal information about members (such as name and surname, company details, phone number, address, or email addresses) is collected by our store as a natural part of the business.

From time to time, our company may send its customers and members information about campaigns, details about new products, and promotional offers. Our members can make any choice regarding whether or not to receive such information at the time of registration. Afterward, they can change this choice from the account information section once logged in, or opt out via the link included in the notification message sent to them.

During the confirmation process carried out through our store or by email, the personal information electronically transmitted to our store by our members will not be disclosed to third parties beyond the purposes and scope defined in the "User Agreement" concluded with our members.

In order to identify system-related issues and to quickly resolve any problems or disputes that may arise in connection with the service provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to gather comprehensive demographic information.

Beyond the purposes and scope defined in the Membership Agreement, our company may use the requested information for direct marketing purposes, either itself or through the parties it collaborates with. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our store may be used by our company and the parties it collaborates with, beyond the purposes and scope defined in the "Membership Agreement," for various statistical evaluations, database creation, and market research, without disclosing the identity of our members.

Our company undertakes to keep confidential information strictly private and confidential, to regard this as a duty of secrecy, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain, being used without authorization, or being disclosed to a third party.

CREDIT CARD SECURITY

Our company places the security of credit card holders who shop on our sites above all else. Your credit card information is never stored in our system in any way.

When you enter the transaction process, there are two things to look out for to confirm that you are on a secure site. One of them is the key or lock icon located at the very bottom of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in accordance with your instructions. Information related to the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independently of our shopping sites, and transmitted to the relevant bank for verification. If the card is confirmed as usable, the purchase continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address details of orders placed online by credit card is monitored by our company against Credit Card Fraud. For this reason, in order for orders placed by customers shopping on our sites for the first time to proceed to the supply and delivery stage, the accuracy of their financial and address/phone information must first be verified. If necessary, the credit card holder or the relevant bank is contacted to verify this information.

Only you can access and change all the information you provide during registration. As long as you keep your login credentials secure, it is not possible for others to access or change information about you. For this purpose, membership transactions are carried out within a 128-bit SSL security zone. This system is an international encryption standard that cannot be breached.

Online shopping sites that have an information line or customer service, and that clearly state their address and phone details, are increasingly preferred today. This way, you can obtain detailed information about any matters on your mind and gain more reliable insight into the trustworthiness of the company providing the online shopping service.

Note: We recommend paying attention to whether the company's full address and phone number are provided on online shopping sites. If you are going to shop, note down all the phone and address details of the store you are buying from before making your purchase. If you have any doubts, call to confirm before shopping. On all of our online shopping sites, complete information about our company and its location is provided.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information, which you send to us via the credit card mail-order method, will be stored by our company in accordance with the principle of confidentiality. This information is retained for 60 days against possible chargeback objections that may arise with the bank, and is destroyed afterward. Since you can naturally object to the bank and prevent payment if any amount other than the value of the mail-order form approved by you (in return for the products you ordered) is charged to your card, this does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company bears no responsibility for the privacy practices or content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose users' information to third parties outside the provisions of this "Privacy Policy." These cases are limited to the following:

To comply with obligations imposed by applicable legal rules issued by a competent legal authority, such as laws, decree-laws, regulations, and the like;

To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded by our store with users;

When information about users is requested for the purpose of conducting an investigation or inquiry duly carried out by a competent administrative or judicial authority;

In cases where providing information is necessary to protect the rights or safety of users.

EMAIL SECURITY

Never write your credit card number or passwords in the emails you send to our store's Customer Service regarding any order. Information contained in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users who visit our store and how they use the website by using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences regarding the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times, and how long they stay on the site, and it assists in dynamically generating advertising and content from user pages specially designed for users. The technical communication file is not designed to retrieve data from the main memory or your email, or any other personal information. Most browsers are initially designed to accept the technical communication file, but users can change the settings if they wish, so that the technical communication file is not received or so that a warning is given when the technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site, sending an email to users, or publishing them on its site. If the provisions of the Privacy Policy change, they take effect on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an email to ayse@sunsetmagic.studio. You can reach our company using the contact details below.

Address: Erenköy Mahallesi, Kantarcı Rıza Sokak, Plevne Apt. No:23/A, Kadıköy, İstanbul

Phone: 0538 321 03 19